Frequently asked questions

Products delivered in Brazil, made-to-order products for the US and international delivery on request have different conditions. Each answer says which one applies.

Can a US company pay for and deliver to employees in Brazil?

Yes, for products marked “Ships to Brazil”. Yoobe Inc., a US company, sends the invoice in US dollars, so you do not need a Brazilian entity or a local bank account to buy. Because the products are made and shipped inside Brazil, nothing crosses the border and there is no customs clearance or import tax on the shipment.

Which products can be shipped to the United States?

Products marked “Ships to the US”: made-to-order apparel and accessories printed on demand by our production partner. Shipping cost and delivery date are confirmed in the quote. Other catalog items can be requested for the US, and we confirm feasibility first.

Can I split one quote between countries?

You can request it: add the items for each team and list the quantity per destination in the quote notes. We confirm what ships where, with shipping and lead time per destination, before you approve.

Does the price include customization, shipping and taxes?

The catalog price per unit includes the product with your logo applied in the listed technique. Shipping is quoted per destination, and taxes and invoicing details are confirmed in the proposal before you approve.

Which lead times depend on artwork approval?

All of them: production starts after you approve the artwork. For products delivered in Brazil, the reference lead time is about 15 business days from artwork approval to delivery; the exact date is confirmed in the proposal. For the US and other destinations, the date is confirmed in the quote.

What is the difference between the preview and the approved production file?

The “see with my logo” preview is a visual simulation to compare options; it does not define size, color or position for production. Production follows the artwork file you approve in the proposal.